CLINICALLY HAPPY — PRIVACY POLICY

Effective Date: November 22, 2025
Last Updated: November 22, 2025

Clinically Happy (“CH,” “we,” “us,” or “our”) is committed to transparency about how information is collected, used, and shared through our Substack publication (“the Platform”). By accessing or interacting with this Platform, you agree to this Privacy Policy.

If you do not agree, please discontinue use.

1. IMPORTANT DISCLAIMER - NOT CONFIDENTIAL & NOT THERAPY

This Platform is not a clinical service, and nothing you share here is protected by therapist-client privilege, doctor-patient confidentiality, or any healthcare privacy laws (such as HIPAA or PHIPA).

Engaging with Clinically Happy does not create a therapist-client relationship or psychological service agreement.

Do not share sensitive personal information, mental health history, private medical details, or anything you expect to be confidential.

If you are seeking therapy or psychological services, please contact a licensed provider in your region.

2. INFORMATION WE MAY RECEIVE

Depending on how you use the Platform, we may have access to:

A. Information You Voluntarily Provide

• Comments and replies

• Emails sent through Substack

• Messages or interactions on the Platform

• Profile name and public Substack details

Anything you post publicly can be viewed by other users. We cannot control screenshots, sharing, or re-posting by others.

B. Subscription Information

When you subscribe (free or paid), Substack may collect:

• Email address

• Payment details (processed by Substack/Stripe)

• Subscription status

Clinically Happy does not process or store your payment information ourselves.

C. Analytics Data

Substack may provide general analytics such as:

• Open rates

• Click-through rates

• Audience demographics (aggregated)

This information is used only to improve content and user experience.

3. HOW WE USE INFORMATION

We may use non-confidential information to:

• Publish content

• Respond to comments

• Improve the Platform

• Understand general audience interests

• Offer optional products or services

We do not use information to:

• Diagnose or treat mental health issues

• Create clinical records

• Provide medical or psychological advice

• Track individual health data

We do not sell your personal information.

4. PUBLIC INTERACTIONS

Comments, replies, and public engagement on Substack are visible to others and are not private.

If you choose to interact publicly:

• Other users may view your content

• CH cannot guarantee control or removal of shared information

• Your posts may be archived, shared, or reposted by others

Think of this Platform like a public forum - not a therapy room.

5. EMAILS & MESSAGES

Messages and emails sent through Substack or to business email addresses:

• Are not confidential

• Are not clinical communication

• Do not constitute therapy

• May be accessible to team members helping manage the Platform

We are not obligated to monitor or respond to messages.

We do not provide crisis support through email or messaging.

6. THIRD-PARTY SERVICES

Substack and its payment processors (e.g., Stripe) have their own privacy policies and data practices. Clinically Happy does not control how Substack stores or handles user information.

For data security, storage, and processing, please refer to Substack’s Privacy Policy.

7. CHILDREN

This Platform is intended for adults 18+.

We do not knowingly collect information from minors. If you are under 18, do not subscribe, interact, or provide any information.

8. DATA RETENTION

Information shared on this Platform may remain accessible as long as it exists on Substack’s servers or as long as public content remains posted.

We do not maintain clinical records or health files for Platform users.

9. SECURITY

While Substack uses standard security measures, no online platform is 100% secure. We cannot guarantee the security of any information transmitted through Substack.

You share information at your own risk.

10. CRISIS & SAFETY NOTICE

This Platform does not provide:

• Emergency assistance

• Crisis intervention

• Suicide prevention

• Acute mental health support

If you are in crisis, contact local emergency services or a crisis hotline immediately.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Continued use of the Platform means you accept the updated terms.

12. CONTACT

For general administrative or business inquiries:

clinicallyhappy@substack.com

This email is not for clinical communication or emergencies.